FitFocus Help Center

Understanding the timeline

Learn how messages, feedback, media, voice notes and documents collect on one feed per client.

The timeline is where every kind of communication with a client lives in one place. Instead of a message here and a file there, feedback, messages, and media all collect on a single feed you and your client can both see.

Each entry is one of a few types, and you can filter a timeline to just one type when you are looking for something:

  • Message: a direct message between you and your client.
  • Workout Feedback: feedback tied to a workout or exercise the client has completed.
  • Media: photos and video, such as progress pictures or training footage.
  • Voice: voice notes.
  • Documents: files you have shared.

Timelines come in two kinds. A private timeline is a one-to-one feed with a single client. A group timeline is shared with several clients at once, which is useful for cohorts and gym-wide communication.

You will find all your timelines under Timelines in the left-hand menu, and each client's profile also shows their own private timeline. See Client profiles and timelines, Group timelines, and Finding and managing your timelines.